Since its inception in 1991, GBS Enterprises has concentrated on customer satisfaction and product quality. The company focuses on the manufacture and distribution of furniture and bedding protection products, including mattress and pillow protectors as well as box spring, luggage, pillow, and furniture encasements. GBS Enterprises also stocks THE Professional's ADVANTAGE furniture cleaning and stain protection products, a non-aerosol product that works by repelling liquids from textiles.

GBS Enterprises enhances its offerings with a broad range of claim services and programs. Online reporting and claim data is available to all customers, as is a clearly presented warranty program. Company representatives provide in-home inspection and repair, as well as liaison services that support exchange and replacement with original retailers. Committed to supporting the customer at all stages of product life, the company also generates referrals for supplementary assistance after the product warranty expires.

Committed to supporting advancements in textiles and textile protection, GBS sponsors the Home Furnishings International Association Annual Bedding Conference by Furniture Today. GBS Enterprises maintains its own active membership in the Specialty Sleep Products Association and holds an A+ rating from the Better Business Bureau.